Singapore orders

Shipping & Returns

Simple delivery across Singapore, with a clear 15-day return request window.

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Shipping in Singapore

• Standard delivery is free on every order.
• There is no minimum order amount for free standard delivery.
• The free standard delivery method is shown at checkout.

Returns & exchanges

Email service@eyouth.com within 15 calendar days of delivery. Include your order number, the item you wish to return and the reason. If the item is damaged, faulty or incorrect, please include clear photos.

Return eligibility

• Items must be unworn, unwashed and unaltered.
• Original tags and packaging must be intact.
• Final-sale items cannot be returned for change of mind, but your rights for faulty or incorrect items remain unaffected.

Return shipping & refunds

EYOUTH will cover reasonable return shipping for an approved faulty, damaged or incorrect item. For change-of-mind returns, return shipping is paid by the customer. Exchanges are subject to stock availability; otherwise an eligible refund will be issued to the original payment method after inspection. Your bank or payment provider may require additional processing time.

Policy reference: The 15-day request window is adapted from the standard Lazada Singapore Marketplace return period. Orders placed on this website are handled directly by EYOUTH and must be requested by email, not through Lazada’s return portal. View Lazada Singapore’s return guidance.

For help before ordering, especially with sizing, contact service@eyouth.com.